We love to hear your feedback

We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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4.66/5
Independent Feedback based on 3194 verified reviews.
Mary Duncan
Friday, 01 September 2023

I bought these with the understanding they had no toe seams, but they do. Very misleading.

Rebecca , Sockshop 22 September 2023 16:12
Hello, Thanks for your feedback. I am sorry to hear this, I shall have a look into the product and description on our website. Kind regards SOCKSHOP
Trusted Customer
Monday, 28 August 2023

7-11 sock liners are unusable. Massively too big for size 11 feet and elastic is so loose they end up falling off your feet within ten seconds of walking. Total waste of money :(

28 August 2023 16:09
Rebecca , Sockshop 22 September 2023 16:11
Hello, Thanks for leaving your feedback. I am sorry to hear that this item was not suitable, I shall share your feedback with the rest of the team. Kind regards, SOCKSHOP
Julie Sealey
Sunday, 27 August 2023

Poor item still hasn’t arrived !!

Rebecca , Sockshop 22 September 2023 16:10
Hello, Thank you for leaving your feedback. I am sorry that you encountered a delay receiving your order. I can see via the tracking that this has now been delivered. Kind regards, SOCKSHOP
Trusted Customer
Tuesday, 22 August 2023

Sockshop should provide a choice of couriers. Royal Mail still haven’t delivered my parcel. At this moment in time I’m assuming its been lost. I would have paid more for it to be delivered by DPD or even EVRI.

Rebecca , Sockshop 22 September 2023 16:10
Hello, Thanks for your feedback. I can see that this order was delivered on the 23/08 Kind regards, SOCKSHOP
Trusted Customer
Saturday, 19 August 2023

I have emailed to amend the order as soon as I placed it and then another email once order was received yet have had no response to either of them therefore based on your non existing customer service will not be placing any more orders with you Kind regards

Rebecca , Sockshop 22 September 2023 16:08
Hello, Thanks for your email and I am sorry to see you did not receive an email to confirm the address change. Please accept my apologies for this. Kind regards, SOCKSHOP
Trusted Customer
Monday, 14 August 2023

Can’t fault the service, was easy, quick delivery and product good quality but way too small So, the service was fine not the product

Ashley Campbell
Friday, 22 September 2023

Delighted with both the quality of the product and service from Sock Shop. Would definitely use in future and recommend to others.

Trusted Customer
Friday, 22 September 2023

It was a good service

Trusted Customer
Friday, 22 September 2023

Reliable postal delivery

Trusted Customer
Friday, 22 September 2023

A great pack of colourful socks - this is the second pack I ordered as a couple of the orginals began to fray, otherwise really nice to wear, warm and comfy

Darren Evans
Friday, 22 September 2023

Really happy with the service

22, Alberta Street
Friday, 22 September 2023

ORDER SHIPPING FAST

TINA HOWKINS
Friday, 22 September 2023

Excellent service, fast delivery.

Margaret Nimmo
Friday, 22 September 2023

Great service, prompt delivery, well packaged nd lovely socks. When needed I will buy again.

Trusted Customer
Thursday, 21 September 2023

Very pleased with my purchase and how quick they arrived.

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