We love to hear your feedback

We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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4.66/5
Independent Feedback based on 3194 verified reviews.
Stephen Packham
Wednesday, 06 September 2023

Socks are just too long 😭

Rebecca , Sockshop 22 September 2023 16:18
Hello, Thank you for leaving your feedback. I am sorry that this has happened, I can see that you have returned this item to us and you have now been refunded. Kind regards, SOCKSHOP
Trusted Customer
Monday, 04 September 2023

By sending out perfect garments - not faulty and by sending out a free gift. I had to email twice to get this put right. Also a telephone contact would be very helpful and desirable. I am still awaiting replacement trousers and My free gift of socks.

Rebecca , Sockshop 22 September 2023 16:16
Hello, Thank you for leaving your feedback. I can see that you have been in contact with my colleague and this has now been resolved. Kind regards, SOCKSHOP
Mary Duncan
Friday, 01 September 2023

I bought these with the understanding they had no toe seams, but they do. Very misleading.

Rebecca , Sockshop 22 September 2023 16:12
Hello, Thanks for your feedback. I am sorry to hear this, I shall have a look into the product and description on our website. Kind regards SOCKSHOP
John Shaw
Tuesday, 08 August 2023

Poor quality. don't hold shape and ride up legs when walking. Will not order again.

Rebecca , Sockshop 11 August 2023 14:13
Hello, Thanks for leaving your feedback. I am sorry to hear that this item was not suitable, I shall share your feedback with the rest of the team. Kind regards, SOCKSHOP
Trusted Customer
Saturday, 08 July 2023

Wore with pair of sketchers. Elastic was way too tight and very uncomfortable. Won't buy again!

Marlene Sutherland
Thursday, 06 July 2023

When i place my order the sock that was advertused was size 4/7, BUT TO ME THEY ARE MORE 7/11. THEY ARE NOT WHAT I WOULD ORDER AGAIN. UNHAPPY CYSTOMER.

Adrianne , Sockshop 06 July 2023 14:42
Thank you for leaving your feedback. I am really sorry that you are not fully happy with the sizing on your item. If you would like a refund, please return them back to us and we can help further. Apologies and best regards, SOCKSHOP
Lisa Flavell
Thursday, 15 June 2023

There is a hole in one of the pairs of socks when my husband put them on this morning so not great

Rebecca , Sockshop 16 June 2023 16:41
Hello, Thanks for leaving your feedback. I am sorry to hear that this happened, I shall share your feedback with the rest of the team. Please return this item to us by following the instructions on the link below: https://www.sockshop.co.uk/pages/customer_services/customer_information/returns Kind regards, SOCKSHOP
Trusted Customer
Thursday, 15 June 2023

Feet are still sweaty. Smells like poor synthetic. But they are really comfortable.

Rebecca , Sockshop 16 June 2023 16:38
Hello, Thanks for leaving your feedback. I am sorry to hear that this item was not suitable, I shall share your feedback with the rest of the team. Kind regards, SOCKSHOP
MaryAn
Friday, 19 May 2023

Good service, but poor quality bamboo plain socks.

Trusted Customer
Tuesday, 16 May 2023

Socks are very loose. I take size 5. Also stitching is already coming loose from the moccasin bottom

Rebecca , Sockshop 17 May 2023 09:17
Hello, Thanks for leaving your feedback. I am sorry to hear that this happened, I shall share your feedback with the rest of the team. Please return this item to us by following the instructions on the link below: https://www.sockshop.co.uk/pages/customer_services/customer_information/returns Kind regards, SOCKSHOP
Trusted Customer
Thursday, 27 April 2023

Yes! Instead of sending to the address I supplied you sent them to me so I then had to re-address them and send them to our Son who lives in Scotland

Rebecca , Sockshop 28 April 2023 09:48
Hello, Thank you for leaving your feedback. I am sorry to hear that you had issues with delivery. I can see that we only have one address on our system which is the address your order was sent to. I hope your son likes the socks once received. Kind regards, SOCKSHOP
Trusted Customer
Saturday, 18 March 2023

Love the socks but delivery takes ages.still waiting. Please stop using Royal mail!!!

Rebecca , Sockshop 21 March 2023 16:42
Hello, Thank you for leaving your feedback. I am sorry to hear this, I can see that you have been in contact with my colleague over this matter and this is now being resolved. Kind regards, SOCKSHOP
Trusted Customer
Sunday, 05 February 2023

Really disappointed with the bamboo loungewear. I’m a size 12, but I noticed the size 14 had my leg length (31 inch) so I ordered a size 14. The material is fine, pockets a bit small but ok, it was the leg length that was useless. No way was it 31inch. I didn’t actually get out a tape measure, but the trousers stopped mid calf. So I’m sending them back.

Trusted Customer
Tuesday, 24 January 2023

Website was easy to shop. It's a shame that the offered free gift was never sent. Probably best not to offer a gift if it doesn't appear.

Rebecca , Sockshop 25 January 2023 15:39
Hello, Thank you for leaving your feedback. In order to qualify for a free gift, an order must come to £40.00 and above. I can see that your order came to under £40.00 and this is why a free gift was not sent. Apologies, SOCKSHOP
Trusted Customer
Tuesday, 24 January 2023

Improve del

Rebecca , Sockshop 25 January 2023 15:37
Hello, Thank you for leaving your feedback. I am sorry that you encountered a delay receiving your order. I can see that you have been in contact with my colleague and this has now been resolved. Kind regards, SOCKSHOP
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